Core Portal

Module Overview

The Supplios Core Portal is the base on which all other modules are added. It provides the shared supplier portal, collaboration layer, user model, configuration tools, support experience, and security foundation used across the full Supplios account.

In practical terms, this is the layer that makes supplier collaboration feel organized instead of scattered. Suppliers get one modern portal to access tasks, documents, messages, and workflows. Internal teams get one place to manage supplier-facing work without trying to coordinate everything through email, spreadsheets, and shared drives.

The Core Portal supports the common building blocks used by every module:

• Supplier and internal user access.
• Login and account configuration.
• Menus, navigation, and portal structure.
• Messaging, tasks, reminders, and notifications.
• Support and help resources.
• Hosting, security, SSO, integrations, and optional platform add-ons.

Target Users and Use Cases

The Core Portal is used by every Supplios customer as the shared foundation for supplier collaboration.

Primary users include:

• Supplier portal admins and internal process owners.
• IT and security teams involved in SSO, hosting, API access, and access management.
• Supplier-facing teams that need one shared portal experience for suppliers.

Common use cases include configuring the supplier portal, managing users and supplier access, enabling support resources, and setting up SSO, API access, roles, permissions, email, hosting, or support requirements when needed.

Features and Capabilities

The Core Portal includes the collaboration and user experience capabilities that make the rest of Supplios work smoothly.

Core collaboration capabilities include:

• Topic-based messaging integrated with email.
• Task tracking on a per-person and per-company basis.
• Built-in reminders and notifications that are designed to "just work."
• Simple registration and login process.
• Embedded instructions and guides where needed.
• Modern user experience that requires little to no training.
• In-app support widget for guides, tickets, and support resources.
• Supplier support options for portal-related supplier questions.

Infrastructure and security capabilities include:

• Supplios-hosted and managed infrastructure.
• Fully cloud-based and globally accessible portal.
• Managed email deliverability with bounce notifications.
• Choice of US or EU cloud hosting.
• Reliable infrastructure hosted by AWS.
• ISO27001:2022 certified and audited Information Security Management System.
• SOC2 Type 2 certification.
• GDPR compliance for US and EU cloud.
• Continuous monitoring of security controls, vulnerability scanning, intrusion detection, and regular penetration testing.
• SSO integrations and user management integrations.

Core Portal feature tiers include:

• Basic Portal: Standard menus, standard login page, standard Document Hub, standard support, and onboarding assistance.
• Advanced Portal: Everything from Basic, plus customizable internal and external menus, internal user SSO integration with a single IdP, video hosting in the Document Hub, and custom fields on Items.
• Enterprise Portal: Everything from Advanced, plus multiple SSO integrations, embedded apps, Centralized Supplier Authentication System ("Sign In With Supplios"), and additional integration options.

Optional add-ons include:

• Custom Roles & Permissions.
• API Access.
• Custom Hosting Requirements.
• Custom Email Sending Configurations.
• Custom Support Packages / SLAs.

Benefits and ROI

The ROI from the Core Portal comes from giving supplier collaboration a more reliable foundation.

Typical benefits include:

• Fewer supplier conversations scattered across individual inboxes.
• Clearer task ownership for both internal users and suppliers.
• Better adoption because the portal is simple for suppliers and internal stakeholders to use.
• Easier supplier support through in-app support, help content, and supplier support desk options.
• Better IT and security alignment through managed hosting, SSO, security certifications, and user management options.
• Less administrative friction when additional modules are added later.

The Core Portal is not only a technical prerequisite. It is what makes Supplios feel like one connected supplier collaboration system instead of a collection of disconnected workflows.

How Implementation Works

• Customer inputs: Internal user/admin lists, role expectations, branding, login preferences, support instructions, Document Hub materials, and SSO/security details if needed.
• Supplios setup: Configure portal settings, menus, login, Document Hub, messaging, notifications, support setup, and optional IT/security add-ons.
• Typical timeline: Basic setup can be ready quickly; advanced or enterprise requirements such as SSO, custom menus, embedded apps, or hosting changes are typically 1-6+ weeks.

Pricing Structure

Core Portal pricing depends on the feature tier and any platform add-ons that are needed.

Additional add-ons are priced separately:

The Core Portal is required because it is the portal and application layer that supports all other modules.