Supplier Performance

Module Overview

The Supplier Performance & Scorecards module is a fully automated and customizable supplier performance management system, including supplier scorecards, dashboards, and KPI tracking.

It helps teams turn supplier performance data into a repeatable process:

• Gather the data.
• Calculate KPIs and scores.
• Generate reports and supplier scorecards.
• Deliver results to suppliers and internal teams.
• Trigger follow-up actions when performance requires attention.

The module can track key supplier metrics such as PPM, OTD, fulfillment rates, price performance, response time, and custom metrics. It can combine data from ERP, other Supplios modules, manual inputs, supplier data, audits, and subjective ratings in one scorecard system.

Target Users and Use Cases

Supplier Performance is for teams that want scorecards, KPIs, supplier actions, and improvement follow-up to run from one connected system.

Primary users include:

• Supplier quality and supplier development teams.
• Purchasing, procurement, and category management teams responsible for supplier performance.
• Operations and leadership teams that need KPI visibility across suppliers, plants, categories, or time periods.

Common use cases include monthly or quarterly scorecards, PPM, OTD, fulfillment, price, responsiveness, custom KPIs, improvement plans, quality holds, supplier status changes, escalations, and performance-triggered workflows.

Features and Capabilities

Supplier Performance is designed to automate the full scorecard process from data gathering to supplier action.

Scorecard capabilities include:

• Customizable scorecard workflows.
• Automated data gathering from ERP, other internal systems, Supplios modules, manual inputs, supplier data, audits, and more.
• KPI and score calculation.
• Professional-grade supplier scorecard PDFs.
• Interactive in-app dashboards.
• Custom charts, graphs, tables, layout, and branding.
• Scorecard generation for hundreds or thousands of suppliers.
• Internal reports and aggregated management reports.

Automated trigger capabilities include:

• Internal and/or supplier action items.
• Supplier improvement plans.
• Audits for low-scoring or downward-trending suppliers.
• Quality holds, new business holds, and other supply-chain controls.
• Supplier status upgrades, downgrades, or changes in Supplios and/or ERP / third-party systems.
• Escalations to commodity managers, management, or other internal teams.
• Corrective actions, acknowledgements, and follow-up tasks.

Customization capabilities include:

• Flexible KPIs that match the customer's established supplier management policies.
• Custom KPI calculations and data aggregations.
• Custom scorecard rules based on historical averages, moving windows, trends, supplier status, and other criteria.
• Custom PDF scorecards and reporting layouts.
• Support from the Supplios in-house Implementation Team through process definition, implementation, testing, and rollout.

Benefits and ROI

Supplier Performance ROI usually comes from replacing manual scorecard work, improving supplier visibility, and turning performance results into action.

Typical benefit categories include:

• Less time pulling, cleaning, and consolidating KPI data.
• Less Excel work building scorecards and summary reports.
• Less manual email work sending scorecards to suppliers.
• More consistent supplier performance reporting across sites, plants, functions, and categories.
• Better management visibility into high performers, low performers, trends, and risks.
• Faster action on low-performing or downward-trending suppliers.
• Better use of data already tracked in claims, compliance, sourcing, audits, onboarding, and other Supplios modules.
• Better supplier accountability through tracked improvement plans, acknowledgements, and follow-up tasks.

The module helps move supplier performance management from periodic reporting into a more active system for supplier improvement.

How Implementation Works

• Customer inputs: Scorecard templates, KPI definitions, weighting rules, scoring thresholds, rating categories, supplier segmentation, historical data, follow-up rules, branding, and ERP/BI requirements.
• Supplios setup: Configure KPI calculations, scorecard logic, report templates, supplier delivery schedules, dashboards, triggered actions, and historical-data test runs.
• Typical timeline: Most scorecard systems are 4-8 weeks; complex calculations, plant-specific scorecards, integrations, or custom PDFs may extend the timeline.

Pricing Structure

Supplier Performance starts at EUR 500 / month.

Pricing is tiered based on:

• Features.
• Scorecard frequency.
• Number of suppliers receiving scorecards.
• Custom KPI calculations.
• Data aggregation requirements.
• Report generation requirements.
• Workflow process requirements.

Implementation fees are typically EUR 8,000 - EUR 20,000 per unique scorecard system. Implementation time is typically 4-8 weeks, depending on complexity and custom feature requirements.